Frequently Asked Questions
Q1. What is ShipSagar?
Q2. How does ShipSagar work?
Simply enter your tracking number in the search bar. ShipSagar’s AI courier tracking system auto-detects the carrier and shows real-time delivery tracking updates.
Q3. Is ShipSagar free to use?
Yes, ShipSagar offers a free plan with 250 shipments. Businesses can upgrade to premium plans for advanced shipment tracking software features.
Q4. Who should use ShipSagar?
ShipSagar is ideal for eCommerce sellers, logistics companies, and individuals who want fast and reliable real-time courier and parcel tracking.
Q5. Does ShipSagar support real-time parcel tracking?
Yes, ShipSagar provides real-time parcel tracking software that updates instantly as your package moves from pickup to delivery.
Q6. Can I track couriers in India with ShipSagar?
Yes, ShipSagar supports major Indian couriers like BlueDart, DTDC, Delhivery, Ecom Express, XpressBees, and India Post with real-time shipment tracking.
Q7. Does ShipSagar support USA and UK couriers?
Absolutely. In the USA, ShipSagar supports FedEx, UPS, USPS, DHL. In the UK, it supports Royal Mail, Hermes, DPD, Yodel, and more.
Q8. Can I track multiple shipments together?
Yes, with ShipSagar’s parcel tracking system software, you can add multiple tracking numbers and manage them in one dashboard.
Q9. What makes ShipSagar different from other tracking tools?
ShipSagar combines AI courier tracking software with real-time shipment tracking and a clean, mobile-friendly dashboard—plus a free plan for 250 shipments.
Q10. Does ShipSagar send delivery notifications?
Yes, our real-time delivery tracking system alerts you whenever a package’s status changes.
Q11. Can ShipSagar integrate with eCommerce stores?
Yes, businesses can connect ShipSagar with their platforms to offer online order tracking software to customers.
Q12. Does ShipSagar reduce customer queries?
Yes, by providing customers with real-time order tracking, ShipSagar reduces “Where is my order?” questions and improves satisfaction.
Q13. How much does ShipSagar cost?
ShipSagar offers a free parcel tracking system with 250 shipments. Paid plans are available for high-volume users.
Q14. Do I need a credit card to start?
No, you can sign up for ShipSagar’s online order tracking system for free without a credit card.
Q15. Can I upgrade later?
Yes, you can start with the free plan and upgrade to premium shipment tracking software as your business grows.
Q16. How accurate is ShipSagar’s tracking?
ShipSagar pulls data directly from couriers, making its real-time shipment tracking system highly accurate.
Q17. Is my data safe with ShipSagar?
Yes, ShipSagar follows strict privacy practices, ensuring secure use of our parcel tracking software.
Q18. Can businesses use ShipSagar for bulk tracking?
Yes, ShipSagar’s order tracking software supports high-volume shipments for eCommerce and logistics companies.
Q19. How do I contact support?
You can reach us via the Contact Page for assistance with shipment tracking software or account queries.