Shipment Tracking Software for Indian eCommerce & D2C Brands
Track shipments across 500+ Indian & global couriers – Delhivery, Blue Dart, FedEx, DTDC, India Post & more – from one real-time dashboard. Reduce ‘Where is my order?’ queries by up to 69% with automated Email, SMS & WhatsApp notifications.
Trusted by HYPD, SkyNet, Sky Express , Simon International & 1,000+ businesses across India.
- No Credit Card Required
- No Coding Needed
- Setup in 5 Minutes
- ₹2 per Shipment Only
- 500+ Courier Integrations
- 99.9% Platform Uptime
- Email + SMS + WhatsApp Notifications Included
Trusted by Growing eCommerce Brands, D2C Sellers & Logistics Teams
1,000+ businesses trust ShipSagar
500+
Couriers Integrated
500K+
Shipments Tracked Monthly
99.9%
Uptime
Up to 69%
Reduction in “Where Is My Order?” Queries
Every 'Where Is My Order?' Query Is Costing You Money and Customer Trust
Every time a customer asks ‘Where is my order?’ your support team pays the cost — in time, resources, and trust. For Indian eCommerce brands and logistics teams handling hundreds of shipments daily across multiple courier partners, unmanaged post-purchase tracking is one of the most expensive operational blind spots.
Customers Leave Your Website After Checkout
Redirecting customers to Delhivery, Blue Dart, or FedEx portals breaks your brand identity at the most critical post-purchase moment. Customers leave and rarely return directly.
Support Team Flooded With WISMO Calls
Without real-time delivery updates and proactive notifications, customers WhatsApp and call support repeatedly asking 'Where is my order?' — increasing your operational cost with every inquiry.
No Visibility Across Multiple Courier Partners
Managing 5+ courier portals separately means delays go unnoticed, RTO shipments pile up, and your operations team has no single source of truth for shipment status.
Late RTO Detection Means Inventory Loss
Return-to-Origin shipments discovered too late result in inventory pile-up, delayed customer refunds, and increased logistics costs. Early exception alerts prevent all of this.
Without vs With ShipSagar
| Without ShipSagar | With ShipSagar |
|---|---|
| Customers visit courier websites | Customers stay on your website |
| No brand visibility | Fully branded tracking experience |
| High support queries | Reduced WISMO queries |
| Manual tracking | Automated multi-carrier tracking |
| No AI insights | AI insights |
Track Your Order Status — From Pickup to Delivery
Give your customers a clear, step-by-step view of their order journey. ShipSagar displays real-time shipment status directly on your branded tracking page, keeping customers informed at every stage.
Order Received
Your order has been received by the courier partner.
Order Picked
The shipment has been picked up and is on its way.
Order In Transit
Your order is moving toward the delivery location.
Out For Delivery
The courier executive is out to deliver your order today.
Reached Destination
The shipment has reached the destination city.
Everything You Need to Track, Manage & Optimize Shipments
ShipSagar centralizes tracking, notifications, customer communication, and delivery insights into one unified platform—so your teams and customers always stay informed.
- Real-time shipment tracking across 500+ Indian & international couriers
- Branded order tracking pages on your own website
- Bulk upload & management of thousands of shipments
- Reduce customer support queries by up to 69%
- AI-powered delivery predictions & exception alerts
- Secure dashboards & APIs for seamless integration
Start free with 50 shipments — no credit card required.
One Platform for Every Type of Shipment Tracking – Courier, Parcel, Package & More
Whether you need shipment tracking software for your D2C brand, parcel tracking software for your eCommerce store, courier tracking software for your logistics team, shipping tracking software for enterprise operations, or package tracking software for your platform – ShipSagar is the one solution that covers every courier partner, every customer, and every notification channel.
Real-Time Shipment Tracking Dashboard
Live status across all shipments — OFD, Delivered, RTO, Exception, Pending, Undelivered — with day-wise movement charts and carrier-wise breakdown. Auto-updated directly from courier systems. No manual refresh.
Bulk Upload & Shipment Tracking API + Webhooks
Upload thousands of AWB numbers instantly via CSV or Excel. Or integrate real-time tracking into your ERP, OMS, or eCommerce platform using ShipSagar's REST API with webhook push notifications for every shipment event.
Automated Email, SMS & WhatsApp Notifications
Auto-send delivery updates to customers at every milestone: Dispatched, In Transit, Out for Delivery, Delivered. All three channels — Email, SMS, and WhatsApp — fully live and included. Zero manual effort.
Branded Tracking Page — Your Domain, Your Brand
Customers track orders directly on your website — with your logo, domain, and brand colors — not on a courier portal. Set up in minutes. No coding required. Works with all 500+ courier partners.
Carrier Performance Analytics
Compare Delivered%, RTO%, Undelivered%, and In-Transit% across all courier partners — FedEx, DHL, DTDC, Delhivery, Trackon, USPS, Royal Mail and more. Make data-driven decisions about which couriers to use for which zones and shipment types.
NDR Report & Exception Management
Track and download non-delivery reports across all shipments. Filter by courier, country, status, and date range. Identify patterns, resolve exceptions before they escalate to RTOs, and protect your delivery SLA.
Designed for eCommerce, Logistics & Enterprises
eCommerce & D2C brands
Improve customer experience
Enterprises
Manage shipments at scale
Logistics teams
Centralize multi-carrier tracking
Marketplaces
Offer unified tracking to users
How ShipSagar Works
Create Free Account
Sign up in 60 seconds. No credit card. No setup fee. No technical knowledge required.
Add Your Shipments
Enter AWB numbers manually, or bulk-upload thousands of orders via CSV or Excel. API integration also available for automated sync.
Track in Real Time
ShipSagar auto-fetches live updates from 500+ couriers. No manual refresh. View all statuses in one centralized dashboard.
Notify Your Customers Automatically
Auto-send Email, SMS & WhatsApp delivery updates to customers at every milestone — dispatch, in-transit, out for delivery, delivered.
Built in India. Designed for Global Scale
ShipSagar is built in India, with a deep understanding of Indian eCommerce, D2C, and logistics workflows, while supporting global shipment tracking at scale.
Indian brands trust ShipSagar for seamless integration with India Post, Delhivery, DTDC, Blue Dart, XpressBees, and other local carriers — while also tracking international shipments through DHL, FedEx, UPS, USPS, and more.
Whether you ship within India or across borders, ShipSagar scales with your business.
Supported Couriers (India & Global)
ShipSagar supports 500+ domestic and international courier partners, enabling both local and cross-border shipment tracking.
Indian Couriers:
India Post, Delhivery, DTDC, Blue Dart, XpressBees, Ecom Express, Shadowfax, Professional Couriers, and more.
Global Couriers:
DHL, FedEx, UPS, USPS, Aramex, China Post, Singapore Post, YunExpress, PostNL, Royal Mail, and others.
Speed, Security & Reliability
ShipSagar is built on enterprise-grade infrastructure to deliver fast, secure, and reliable tracking.
- 99.9% platform uptime
- Sub-second API response times
- End-to-end encrypted data handling
- GDPR-ready global compliance architecture
A shipment tracking platform you can trust.
Simple, Transparent Pricing — Starting at Just ₹2 Per Shipment
No monthly subscription. No contracts. No hidden fees. Pay only for what you track.
Free Plan | ₹0 – Lifetime Free
50 shipment tracking credits. No credit card. No time limit.
- Core real-time tracking dashboard
- Bulk CSV/Excel upload
- Basic Email notifications
- 500+ courier integrations
Growth Plan | ₹2 Per Shipment Tracked
No monthly fee. No contract. All features included. Pay only for what you use.
- Everything in Free Plan
- Unlimited shipments
- Email + SMS + WhatsApp notifications
- Branded tracking page (your domain & logo)
- Carrier performance analytics
- NDR report (downloadable)
- REST API + Webhook integrations
- Exception & RTO alerts
FAQs about ShipSagar Shipment Tracking Software
Does ShipSagar provide real-time shipment tracking?
Yes. ShipSagar fetches live shipment status directly from courier systems – no delays, no manual refresh required. View real-time delivery updates across all carrier partners – OFD, In-Transit, Delivered, RTO, Exception, Pending – from a single centralized dashboard updated automatically.
What does the AI do in ShipSagar?
ShipSagar’s AI engine predicts delivery timelines based on historical carrier performance data, flags delayed or at-risk shipments before your customers notice, identifies Return-to-Origin (RTO) risks early, and benchmarks carrier performance across all courier partners – all automatically, without manual intervention.
Is ShipSagar's tracking fully automated?
Yes. Once you add a shipment – manually or via bulk CSV/Excel upload – ShipSagar automatically fetches tracking updates from the courier and sends Email, SMS, and WhatsApp delivery notifications to your customers at every milestone: Dispatched, In Transit, Out for Delivery, and Delivered. No manual follow-up required.
Can I track all couriers in one place?
Yes. ShipSagar integrates 500+ Indian and global courier partners – including Delhivery, Blue Dart, DTDC, India Post, XpressBees, Ecom Express, FedEx, DHL, UPS, USPS, Royal Mail, Trackon, Aramex and more – all tracked from one centralized dashboard. One login, all shipments, all couriers, real-time status.
Is ShipSagar suitable for high-volume enterprises?
Yes. ShipSagar is built for scale. Bulk CSV and Excel upload for thousands of AWB numbers, REST API integration for automated sync with your ERP or OMS, webhook push notifications for real-time event updates, carrier performance analytics, and downloadable NDR reports – all enterprise-ready features included at ₹2/shipment.
How do customers track their orders in real time?
With ShipSagar’s branded tracking page, your customers track orders directly on your website – in real time, with your logo, brand colors, and domain – without ever visiting a courier portal. No customer login required. Just enter the order ID or tracking number to see full live delivery status.
How much does ShipSagar cost?
ShipSagar starts completely free – 50 shipments, no credit card, no time limit. The Growth Plan is just ₹2 per shipment – no monthly fee, no contract. All features are included: Email, SMS, and WhatsApp delivery notifications, branded tracking page, carrier performance analytics, NDR report, REST API, and webhook integrations.
Join 1,000+ Brands Already Tracking Smarter – Free to Start, ₹2/Shipment to Scale
Whether you are a D2C brand on Shopify, a mid-size eCommerce seller, or an enterprise logistics team – ShipSagar is the shipment and courier tracking software built for Indian businesses. No monthly fee. No complexity. Just better tracking, starting today.
