Branded Tracking Page for eCommerce Businesses
Turn Order Tracking Into a Branded Customer Experience That Builds Trust and Drives Repeat Purchases
Stop sending customers to courier websites. With ShipSagar, you can create a fully branded tracking page where customers track orders directly on your website using your domain, your design, and your brand identity. Deliver real-time shipment updates while keeping customers engaged with your brand throughout the delivery journey.
- Keep customers on your website after checkout – not on courier portals
- Deliver real-time shipment updates under your brand, logo, and domain
- Reduce ‘Where is my order?’ support queries by up to 69%
- Turn every tracking visit into a brand reinforcement opportunity
- No coding required – set up in under 5 minutes
The Hidden Cost of Sending Customers to Courier Websites
Most businesses redirect customers to courier tracking websites after checkout – and lose control of the experience.
- Customers leave your website
- Your brand disappears
- Experience becomes inconsistent
- Support queries increase
Order Tracking Is Not Just Tracking – It’s a Customer Experience
Every time a customer checks their order status, it’s an opportunity to:
Reinforce your brand
Build trust
Improve engagement
Most businesses miss this opportunity.
Own Your Post-Purchase Experience with ShipSagar
ShipSagar lets you create a fully branded order tracking page where customers track shipments without leaving your website. We handle 500+ courier integrations in the background – you get a seamless, branded experience that feels like it was built just for your store.
Everything You Need to Build a Branded Tracking Page
Custom Branded Tracking Page
Your domain, your logo, your brand colors – complete customization. Customers see only your brand, never ShipSagar or the courier partner. Set up in minutes, no developer needed.
Real-Time Shipment Tracking
Live status updates fetched directly from 500+ courier partners – OFD, In Transit, Delivered, RTO, Exception – displayed instantly on your tracking page.
Multi-Carrier Integration
Track shipments across Delhivery, Blue Dart, FedEx, DHL, DTDC, India Post, XpressBees, USPS, Royal Mail and 490+ more carriers – all in one branded page.
Mobile-Optimized Experience
A fast, responsive tracking experience across mobile, tablet, and desktop. Designed for the way Indian customers track – mostly on mobile.
No Coding Required
Copy-paste a tracking widget code into your website or eCommerce platform. Works with Shopify, WooCommerce, and any custom website.
Email + SMS + WhatsApp Notifications
Proactively notify customers at every milestone – so they check your tracking page for confirmation, not courier websites out of anxiety.
Turn Your Tracking Page Into a Growth Channel
Your tracking page is one of the most visited pages after checkout.
Use it to:
- Keep customers engaged with your brand
- Improve repeat purchase opportunities
- Deliver a better post-purchase experience
Why Businesses Use Branded Tracking Pages
- Improve customer trust and transparency
- Reduce WISMO queries and support load
- Increase brand visibility after checkout
- Deliver a consistent post-purchase experience
- Strengthen long-term customer relationships
Built for Modern eCommerce & Logistics Businesses
eCommerce brands
Improve experience
D2C brands
Strengthen brand identity
Logistics platforms
Centralize tracking
Marketplaces
Offer unified tracking
Built for Modern eCommerce & Logistics Businesses
Explore ShipSagar’s shipment tracking software to track orders, manage couriers, and monitor delivery performance from one unified platform.
Branded Tracking Page FAQs
What is a branded tracking page?
A branded tracking page allows your customers to track their orders directly on your website — using your logo, domain, and brand identity – instead of being redirected to a courier website like Delhivery, Blue Dart, or FedEx. It delivers a consistent brand experience at every post-purchase touchpoint.
How is a branded tracking page different from courier tracking?
Courier tracking redirects customers to third-party courier portals where your brand disappears and the experience is inconsistent. A branded tracking page keeps customers on your website with your branding, uniform design, and real-time tracking – all under your control.
Can I create a branded tracking page without coding?
Yes. ShipSagar allows you to create a fully branded order tracking page without any coding. Set up your tracking page in minutes from the ShipSagar dashboard – enter your brand details, customize colors, get a widget code, and paste it on your website.
Can I use my own domain for the tracking page?
Yes. ShipSagar’s branded tracking page can be set up on your own domain or subdomain – for example, track.yourbrand.com. Customers only see your brand, never ShipSagar or the courier name.
How does a branded tracking page reduce WISMO queries?
By providing real-time shipment updates on your own branded page and sending proactive Email, SMS, and WhatsApp notifications at every milestone, customers always know where their order is. ShipSagar customers report up to 69% reduction in ‘Where is my order?’ support queries.
Is this a white label tracking solution?
Yes. ShipSagar provides a white label tracking page – your customers see only your brand, logo, colors, and domain. ShipSagar operates entirely in the background. No ShipSagar branding appears on your customer-facing tracking page.
Does the branded tracking page work with all courier partners?
Yes. It pulls live tracking data from all 500+ courier partners integrated with ShipSagar – Indian couriers like Delhivery, Blue Dart, DTDC, as well as global carriers like FedEx, DHL, UPS, USPS, and Royal Mail.
Is the branded tracking page included in the price?
Yes. The branded tracking page is included in ShipSagar’s Growth Plan at ₹2 per shipment. There is no additional charge, setup fee, or monthly cost for this feature.
Does the branded tracking page improve customer experience?
Yes. Keeping customers on your website with a consistent, real-time tracking experience significantly improves post-purchase satisfaction. Customers associate smooth tracking with a trustworthy brand – increasing repeat purchase intent and reducing support load simultaneously.
Start Creating Your Branded Tracking Experience
Stop losing customers after checkout. Give them a seamless, branded tracking experience on your own website.
